Tag: customer_service
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Social Security Commissioner Highlights Service Improvements During Ohio Visit
SSA Commissioner Frank J. Bisignano visited Ohio with Senator Bernie Moreno, highlighting significant customer service improvements through a digital-first approach, reducing wait times, enhancing online services, and cutting disability claims backlogs for millions of Americans.
Politics and GovernmentScience & TechnologyUSAGeneral PoliticsWhite HouseFederal GovernmentComputers and InternetSocial Issues Social Security AdministrationFrank J. BisignanoBernie MorenoOhioCustomer ServiceDigital TransformationDisability Claims
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Commissioner Frank J. Bisignano Marks One Year Leading Social Security Transformation
Commissioner Frank J. Bisignano celebrates his first year as the 18th Senate-confirmed leader of Social Security, highlighting advancements in customer service, digital transformation, and fraud prevention.
financial_news Social Security AdministrationFrank J. BisignanoGovernmentDigital TransformationFraud PreventionCustomer ServicePersonal Finance
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Media Monitor: CBC News reports Rogers customers frustrated by service
CBC News reports that Rogers customers are complaining about poor customer service and long wait times. Experts cite a lack of competition and regulatory protections as the cause.
BusinessPolitics and GovernmentWorldSportCanadaEconomyFederal GovernmentLaw Enforcement Rogerscustomer servicetelecommunicationslayoffsregulationConsumer IssuesCanadian Broadcasting Corporation (CBC)