Tag: capital_one

Media Monitor: Digital Investments Fall Short Without Customer Focus, AI Offers Solutions

11 May 2026 9:33 a.m. · Source: MIT Technology Review

McKinsey research indicates digital investments often fail to deliver full value. MIT Technology Review Insights reports that a customer-back engineering approach, leveraging AI, can transform outcomes, according to Capital One.

Business Science & Technology Artificial Intelligence Computers and Internet Economy Education Digital Transformation Customer Experience Capital One McKinsey MIT Technology Review Agentic AI MIT science technology