Tag: digital_first_strategy

Social Security Administration Reports Best Performance in Agency History

23 Oct 2026 3:43 p.m. · Source: Social Security Administration

SSA says its digital-first strategy delivered record results in FY 2026, with 800-number wait times down nearly 80 percent, a 23 percent smaller disability backlog and 105 million online accounts.

Politics and Government Science & Technology Federal Government Computers and Internet Economy Social Issues Social Security Administration Frank J. Bisignano digital-first strategy disability claims backlog my Social Security accounts Treasury Offset Program government service performance
Social Security Administration Reports Best Performance in Agency History for FY 2026

23 Oct 2026 3:25 p.m. · Source: Social Security Administration

SSA says its digital-first strategy delivered record results in FY 2026, with 800-number wait times down nearly 80 percent, 105 million online accounts and a smaller disability claims backlog.

Politics and Government Science & Technology Federal Government Computers and Internet Economy Social Issues Social Security Administration Frank J. Bisignano digital-first strategy disability claims backlog my Social Security accounts Treasury Offset Program government services