Tag: customer_control

American Airlines Boosts Digital Investment for Enhanced Customer Travel Experience

21 Jul 2026 10:36 a.m. · Source: American Airlines

American Airlines is investing in digital tools to create a more connected travel experience. The airline aims to give customers greater control throughout their journey, from booking to boarding, enhancing overall travel autonomy.

Business Science & Technology Transportation Computers and Internet American Airlines digital tools travel experience customer control airline technology innovation