The New York City Department of Consumer and Worker Protection (DCWP), alongside Mayor Mamdani and Commissioner Levine, has announced a series of significant enforcement actions and new protections, resulting in millions recovered for New Yorkers. These initiatives target deceptive practices across various sectors, from app-based delivery services to predatory dental providers and unfair employment practices.
Since implementing new tipping protections on January 26, 2026, DCWP reports that tips for approximately 70,000 app-based delivery workers have doubled. This is projected to result in an additional $184 million annually in tips, with the average worker earning about $2,287 more each year.
DCWP also secured $2.1 million in restitution for over 1,600 workers from companies like Walgreens and Calzedonia, which violated Fair Workweek and Protected Time Off laws. Additionally, enforcement actions were filed against New York Family Dentistry and Canarsie Family Dentistry for exploiting patients through misrepresented pricing, unnecessary procedures, and high-interest loans.
Further consumer protections include a proposed rule to ban junk fees and the adoption of the "Click-to-Cancel" rule, making subscription cancellations easier. These efforts follow a $1.7 million settlement with Extra Space and a lawsuit against Way.com for hidden fees and property damage. DCWP affirmed its commitment to delivering nation-leading consumer protections and holding bad actors accountable.