The Financial Crimes Enforcement Network (FinCEN) has announced a request for public comments on the proposed renewal of its generic clearance for collecting qualitative feedback on agency service delivery, a process aimed at enhancing the quality of its public services. This initiative is part of FinCEN's ongoing efforts to reduce paperwork and respondent burden, conducted under the Paperwork Reduction Act of 1995.
FinCEN, an agency within the Department of the Treasury, utilizes this generic clearance to gather voluntary, low-burden feedback from various stakeholders, including businesses, non-profit institutions, and certain federal, state, and local law enforcement and regulatory agencies. This feedback helps assess aspects like timeliness, appropriateness, accuracy of information, courtesy, efficiency of service delivery, and resolution of issues, informing efforts to improve or maintain service quality. The current renewal proposes no changes to the existing collection methods.
The public comment period for this renewal is open until September 28, 2026. Interested parties can submit written comments via the Federal E-rulemaking Portal at regulations.gov, referencing docket number FINCEN-2026-0199 and OMB control number 1506-0062, or by mail to FinCEN's Regulatory and Strategic Affairs Division. All comments will be considered public records and will be displayed as received.
Under the Paperwork Reduction Act, FinCEN estimates an average of 5,217 responses annually, contributing to an estimated total annual reporting burden of 1,496 hours over the three-year approval period. The agency specifically invites comments on the necessity and practical utility of the information, the accuracy of its burden estimates, ways to enhance data quality, and methods to minimize respondent burden.
The collection of this qualitative feedback is crucial for FinCEN to ensure its services effectively support its mission, particularly in administering the Bank Secrecy Act (BSA) and its related anti-money laundering and countering the financing of terrorism (AML/CFT) programs. Jimmy L. Kirby, Deputy Director of FinCEN, signed the notice.