FTC Finalizes Orders Against Cox Media Group and Two Firms for Deceptive AI Marketing Claims

The Federal Trade Commission (FTC) has finalized orders against Cox Media Group (CMG) and two other companies, requiring them to pay a total of $930,000. This settlement addresses allegations that the firms deceived customers by falsely claiming to offer an AI-powered marketing service.

The deceptive service was advertised as capable of targeting localized advertisements based on conversations captured from consumers' smart devices. Furthermore, the companies allegedly misrepresented that consumers had opted into this specific form of ad targeting.

The finalized orders conclude the FTC's charges regarding these misleading practices. The $930,000 payment aims to resolve the claims of consumer deception related to the "active listening" AI-powered marketing service.