Granicus has introduced an integrated digital communication solution designed to help government agencies connect with residents, foster engagement, and facilitate informed decision-making.
This solution aims to amplify and digitize common communication tasks, leading to more positive interactions between government and the public. Key outcomes include increased community involvement, equitable engagement, and a unified view of residents, enabling governments to make effective and informed decisions.
Features of the platform include relevant opt-in subscriptions, multi-channel messaging across social media, text, and email, and personalized communications based on resident profiles and activity. Real-time reports and analytics dashboards are also provided to help agencies better understand the impact of their communication efforts.
Sarah Swenson from the U.S. Environmental Protection Agency said, "The dramatic increase we’ve seen in the engagement rate for our account means that more people are learning about their right to access this important environmental information." Carrie Gray, Child Care Development Fund Operations Manager at Indiana FSSA, added, "With the help of Granicus, we’ve had a good line of communication. We can get things set up on the fly."