The Federal Trade Commission (FTC), joined by the states of Utah and California, through Los Angeles County Counsel, has filed a lawsuit against telehealth provider Hims & Hers. The complaint alleges that the company engaged in deceptive and unlawful privacy practices by sharing consumers’ sensitive health information with third-party advertising platforms.
Despite promising to maintain patient privacy, Hims & Hers is accused of disclosing details about users' medical conditions. The lawsuit further claims that the telehealth provider misled consumers regarding its billing and cancellation procedures. This action underscores a focus on protecting sensitive health data and ensuring transparency in consumer interactions.