Personality Differences Affect How We Use Email And What We Find Stressful

By Newsroom America Staff at 9 Jan 2017

(Newsroom America) -- A new study shows that while many of us cannot do our job without email, it can stress us out - and that personality differences affect how we use email and what we find stressful.

John Hackston from OPP Ltd says data was collected via an online survey of 368 people, all of whom had already completed a personality type questionnaire.

The results showed that those of us with a big picture focus are more likely to check our emails on holiday, at the weekend and before and after work than our more matter of fact counterparts.

Unfortunately, sending emails outside of work hours leads to stress, as does the amount of emails we send and receive.

Managers, regardless of personality type, are more likely to feel that they waste time on email and to find it overwhelming and stressful.

People with different personality preferences found different aspects of using email stressful, allowing the researchers to compile guidance to help individuals cope with email more effectively.

Hackston commented: "Our research shows that while there are some general guidelines for using email, everyone is different. Knowing your personality type can help you to avoid stress and communicate better with others".


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